We repair all types of rugs such as Oriental rugs, Persian rugs, Turkish Rugs, Handmade Rugs, Pakistani rugs, Afghan Rugs, Indian rugs, Moroccan, Tunisian, Egyptian rugs to name a few. Reweaving lost ends, restoring lost corners, moth damage, fixing holes with matching wool and restoring the lost designs, binding, fringes, reweaving bald spots etc. are some of the works we do. Our professional rug weavers can solve most problems, they can reconstruct the foundation and reweave the pile, sew tears and repair or replace borders and fringes. Repair can go as far as re-weaving a significantly large worn / missing area of a rug or simply putting fringes together.

For a rug under moderate use, the longest you should wait in between professional cleaning is two years. Entry rugs that get high traffic, or rugs that are in areas with a lot of activity from small children or pets, can be cleaned annually. Because wool has the ability to hide a great amount of soil and contaminants before it “looks” dirty, a consistent dusting (vacuuming) routine is important to help you extend the length of time in between professional cleaning.

Not all rugs are created equal, especially specialty area rugs, so our cleaning technicians adjust their approach to the type of rug. Wool rugs need gentle yet effective cleaning to protect the natural fibers. Silk and antique rugs require extra care and special attention to maintain the delicate construction. Synthetic rugs we use techniques to remove stains and odors without damaging the fibers. Oriental or heirloom pieces we recommend professional rug cleaning to preserve the craftsmanship and colors.

Not all stains can be removed, even with professional cleaning. The kind of stain, length of time it’s been on the rug, and the general condition of the fibers, all play a role in stain removal. Things such as pet urine, coffee, tea, and alcohol can permanently discolor or re-dye the fibers.

Yes, silk is one of our favourite rug materials to clean and yet it can be really tough to clean properly due to its very dense construction but we have all the specialist rug cleaning equipment to clean silk rugs thoroughly and safely. Silk rugs are very durable and strong and respond very well to our way of cleaning.

Yes we can clean thick shaggy rugs, and to a very good standard, These rugs are probably the hardest rugs to clean but with all the steps and rug cleaning equipment we have we can really get into these rugs to eradicate smells, odours and debris that collects deep into the pile.
A small minority of these rugs have issues with the fibres “matting” together and although we can clean them really well, sometimes some of the matting is beyond correction and may still appear slightly matted, you will however notice a difference in the appearance and it will look revitalised, so far we have had really good success cleaning these beautiful plush shaggy rugs.

Our expert technicians can safely clean damaged or fragile rugs without causing further damage. Cleaning methods are modified for a specific rug’s needs. All rugs are thoroughly inspected prior to cleaning to ensure any spots of concern are addressed accordingly. These types of rugs are hand cleaned by our rug specialists.

Area rugs are like filters in your home, they trap dirt, allergens and dust deep within their fibers. Vacuuming helps but only professional cleaning can remove that dirt deep within the rug fibers. Professional cleaning addresses stains, eliminates odors and extends the life of your rug.
By using our advanced cleaning methods and trained area rug cleaning technicians you can ensure every thread is treated with care. Whether it’s reviving the colors of an oriental rug or tackling pet stains, professional cleaning gets results that DIY can’t.
Rugs are frequently made from sensitive materials and have unique construction methods that necessitate specialized care. Professional rug cleaning technicians undergo extensive training to identify the specific needs of each rug. We develop a customized cleaning plan to ensure the rug is cleaned and preserved to the highest standards. This meticulous process not only enhances the appearance of your rug but also extends its lifespan, making it a worthwhile investment for any rug owner.

Dirty rugs can be making you and your family ill. Some old rugs health hazards include:
Respiratory Sickness
Particles like dust, dirt, and mold frequently get stuck in rug fibers. One square foot of rug can contain up to one pound of dirt before it becomes visible. Things like skin cells, pollen, food, and other dangerous particles combine to make up that pound. This grime can aggravate respiratory issues and cause coughing, sneezing, or difficulties with breathing.
Weakened Immune System
Dirty rugs put a tremendous strain on your immune system by forcing it to work overtime. This constant stress on your immune system weakens it and makes you vulnerable to illnesses. This is especially dangerous to individuals with already weakened immune systems, like children, the elderly, and the immuno-compromised.
Skin Irritation
Prone to sensitive skin? Dirty rugs will exacerbate this issue and can make you develop more skin issues. This is especially common in fungi-infected rugs—fungal growths are responsible for many contagious skin conditions including:
– Rashes
– Itchy Skin
– Eczema
– Athlete’s Foot
Even if your rugs isn’t the source of these illnesses, dust mites found in rug fibers can exacerbate symptoms of these skin conditions and be harsh on your skin in general.
Stomach Issues
One of the most pressing issues a moldy rug can cause is with your stomach. Moldy rugs harbor mycotoxins, which are a toxic compound capable of causing disease and death. One of the most dangerous effects of mycotoxins is that they cause severe stomach irritation and infection.
Mycotoxins are especially dangerous because the wrong cleaning processes can make the problem worse. Where many people consider simple vacuuming “rug cleaning,” all vacuuming does is push the particles into the air, making them more likely to enter your respiratory system and aggravate your body.
Allergies
Do you struggle with allergies? A dirty rug makes bad allergies worse. Rugs trap allergens and other contaminants like dust, parasites, and pet hair. These contaminants can seriously aggravate allergies.

There are many interpretations of “value” regarding a rug. What it would cost to buy another one in a retail store and what someone would be willing to pay you for it can be two very different amounts. A rug that you grew up with may make it very valuable to you, but an appraiser may say that same rug has a very low value. If you like a rug – if it reminds you of your childhood, or of a favorite trip overseas, or it fits your home décor perfectly – then you should keep it clean and in good condition. If you have no attachment to the rug, and it can easily be replaced for less than the cost of “repairing” it – then you should make a decision that you feel is the wisest.

Keeping your rug clean between cleanings is crucial to keep it in top shape. Start with regular vacuuming to remove surface dirt and dust that can accumulate and wear down the fibers over time. Vacuum both sides of the rug if possible. Another rug maintenance tip is to rotate your rug every few months. This will distribute the wear evenly especially in high traffic areas. Finally always address spills immediately. Use a clean dry cloth to blot – never rub – the spill to prevent it from setting into the fibers. These simple steps will go a long way in extending the life of your rug.

No we prioritize your family’s safety and the environment’s well being. That’s why our cleaning solutions are eco-friendly, non-toxic and safe for children and pets. You don’t have to worry about harsh chemicals left in your rug after the cleaning process. Instead you’ll have a fresh clean rug without compromising health or safety.

We offer the wool safe scotchguard protection, which coats the fibers with an invisible barrier and typically lasts up to 3 years.

Using stain protectors like Scotchgard can be a great way to extend the life of your rug and keep it fresh. These products create a barrier that repels stains and liquids making it easier to clean up spills before they get into the fibers. Regular application of a stain protector will provide fiber protection and reduce the impact of accidents over time. We also sell rug pads, which are customized to fit area rugs and offer additional benefits such as stability and sound absorption.

Yes! Home treatments can effectively minimize fresh stains. The key is a quick action that doesn’t make things worse. First, while still wet, blot spots immediately with something absorbent such as paper towels or cotton rags. Don’t add water and don’t scrub. Blot both the front and back of the rug until no more moisture can be removed.
Next, check to see if any of the rug’s dye has transferred to your towels or rags. If you see dye transfer, stop and let the rug dry. If not, you can blot out more of the stain with a sponge dampened (not dripping) with water and a drop of liquid dish detergent. Get the area as dry as possible by pressing paper towels on the nap and then elevate the area so it can dry from both sides. If the stain is visible after the rug is dry, give us a call.
Don’t try to flood a stain with large amounts of water. This can create other problems. Just wait to have them worked on by one of our technicians. You can also keep one of our spotting kits handy in the event of any spills.

Kairos Upholstery technicians that have been repairing and restoring rugs throughout South Africa for more than 20 years.
With the help of our in-house experienced ex-weaver we can lovingly restore your treasured family heirlooms to their former glory, or simply secure your rug to prevent damage so you and your family can enjoy your handmade rugs for years to come.

While we have standard pricing for our handmade rug cleaning, there is no one-size-fits-all for rug repair and restoration.
We can give quotes for work using photos, video or live chat where we can discuss the options available for repair.
For an accurate quote or estimates you can send pictures or videos by Whatsapp to 079 0811 495 or email to hope@kairosupholstery.co.za

Yes, we have a number of options for fringe repair, depending on what type of rug you have. We offer securing off, to make them neat and secure to completely rebuilding the fringe. We can create new fringes on hand knotted Persian rugs using the warp foundations. If you have made the mistake of cutting your hand knotted rugs fringes off but no longer want fringes we can offer a hand binding service. All these options can be discussed before we go ahead with the best option.

Yes we can collect your rugs if you are in anywhere in Gauteng. We do however charge for our collection and return service, reason being, if you are able to drop your rug off with us you can actually save money! We can get on with what we do best which is rug cleaning and repairing rather than being out on the road collecting and dropping off rugs.

Yes, we offer pickup and delivery service to make the rug cleaning process as easy as possible. We serve customers in Johannesburg, Pretoria and throughout Gauteng. We will schedule a time that works for you so your rug gets the professional care it needs without you having to leave your home. Once the cleaning is done we will deliver your rug back to you fresh, clean and ready to use.

Preparing your rug for pickup is easy. Remove any furniture from the rug, coffee tables, chairs, decorative items etc. If your rug is small enough to handle roll it up to make it easier to transport. If you can’t move or roll the rug yourself don’t worry! Our team will handle your rug with care during the pickup process.

We cover Johannesburg and Pretoria but we do clean and repair rugs from all over South Africa, people use a courier service to send us their rugs.
Courier costs can be very cost effective even for large rugs, so if your rug is a sentimental rug or a reasonably expensive rug then finding someone like us who will care for your rugs and provide the most thorough cleaning process possible, then its worth considering sending it to us.
We are based in Randburg and charge collection and delivery fee, but no matter where you are in South Africa, you can always bring your rug to us or as already said, you can send it to us via courier, have it thoroughly cleaned and we will then wrap your rug up securely ready for your courier to collect and return it back to you.

Among other things, moth damage in rugs can be identified by the small (or large) “dimples” that are in the face fibers. Moth infestation only happens with wool rugs so if your rug is synthetic, you have nothing to worry about. In some cases with an active infestation, small maggot-like larva can be seen crawling around. If you’re still unsure about whether you have or have had moth damage, send us a photo on 079 0811 495 and we’re happy to help!

If you have an active infestation, you will likely notice small white moths flying inside your home. It is important to inspect your wool clothes and rugs immediately. Moths like to lay their eggs in dark areas, which means you should be checking your closets, under furniture that is on your rug, and even underneath your rug. If you find small, white worms crawling around, chances are you have an active infestation.

Yes, they are. We recommend them, particularly in high traffic areas. Rug pads hold rugs in place, help reduce wear, and make rugs more comfortable to walk on. We sell a variety of rug pads that can be cut to custom-fit your rug. When your rug and new padding is delivered back to you we will spread out the padding and put the rug properly on top of the pad. We make it really easy.

First, we assess the condition of your rug to identify areas that need repair or restoration. We can asse your rug through pictures or videos that can be sent by Whatsapp to 079 0811 495. This could involve re-knotting areas of low pile, securing fringes and selvages, colour correction, or repairing foundations rotted due to water or fire damage. Then our technicians, will carefully restore your rug using decades of experience and expertise.

Handmade rugs are typically more durable due to the knotting process, while machine-made rugs may wear out faster. Handmade rugs also possess unique artistic value, with every piece being one-of-a-kind, whereas machine-made rugs are mass-produced and identical.
Hand-knotted rugs are able to be repaired, the tough foundations and structure of machine-made rugs do not allow for this so while areas of knotted rugs can be re-knotted or re-piled and even the foundations repaired from within the rug, this would not be possible (or worthwhile) for a machine-made counterpart.

Yes, try spot cleaning with a sponge dampened (not dripping) with a weak solution of water and a drop of liquid dish detergent. Stop if you see any dye bleed. Blot the rug as dry as possible by pressing paper towels on the nap. Then elevate the area so it can dry from both sides. Do not try to rinse or flood the rug with water. This can be done by one of our cleaning technicians or when the rug is delivered to our work place for complete cleaning.

If the rug is not dried properly and completely, the cotton foundation may become weak and rot as a result. Mold and bacteria may also thrive in such a damp environment. It is best to have the area rug professionally cleaned and dried.

If your rug has been affected by a flood, the first step is to extract as much water as you can using a shop vac. Never leave your rug rolled up wet as this can cause mold, color bleeding and strong odors. The next step is to dry the rug as quickly as possible using fans. While the rug is drying, contact us to have it professionally cleaned.

Avoid Direct Sunlight
Sunlight is a carpet’s worst enemy. Avoiding sunlight will help keep your carpet as beautiful as the day it was created. Sunlight often creates slow chemical reactions that slowly break the bonds of the dye and fiber over time. Keeping rugs in the sun will cause the rug colors to fade. It is especially advisable not to place a carpet directly next window where a portion of it will receive sunlight at a different amount than the rest of the piece.
Be Careful with Stains
Unfortunately, stains cannot always be avoided, but what you do when they occur can mean the difference between color-run and preservation of your carpet. The first thing you should do is to blot up as much of the substance as possible using towels or paper towels. If the stain can be handled with water alone, this is usually the best bet.
However, be especially cautious when using anything else to remove the stain from the carpet. Stain removers can remove the color, depending on the dye used and the mordant technique. Substances such as chlorine, ammonia, and vinegar break the bonds of the stain molecule, but they can also break the bonds of the color molecule and cause a white spot. Color test and inconspicuous area before using any of these substances.
Avoid Dry Cleaners
Many dry cleaners advertise that they clean oriental rugs. However, many times, the chemicals they use can cause the color to run or bleed. These services are specifically designed for modern, synthetic rugs, not your treasured antique made from natural fibers and natural dyes. Your best bet is to maintain your rug at home and avoid stains.

One of the most frustrating occurrences for owners of antique rugs or any vintage carpet, is when they suddenly discover that their beautiful rug has colors that have run or experienced bleed. Color run can occur for many reasons, and there are some things that you can do to prevent this from ruining your priceless treasure. The following are some of the reasons why area rugs have colors that run or bleed, and others have colors that remain as vibrant and bright as the day they were first dyed.
Understanding Colorfastness and Color Run / Bleeding Dyes
To understand color run, you must first understand the concept of colorfastness and how fibers take on different colors in the first place. Let us explore a little bit about the chemistry of color. The color comes from a pigment contained in the dyestuff that bonds to the fiber. This is the same principle, whether it involves natural vegetable dyes on natural fibers or synthetic dyes on synthetic fibers. The color occurs from changes in the way visible light is absorbed or reflected by the fiber that occurs from the addition of this dye substance. This affects the way our eyes and brain perceive the color.
The strength of this chemical bond between the dye substance and the fiber determines the colorfastness, or likelihood that the color will fade over time, or run. Some dyes do not create tight bonds with the fiber. In this case, the color can be washed out easily because it is only sitting on top of the fiber, rather than bonded to it. This is why some colors tend to fade with successive washings. The tighter the bond, the more resistant the fabric will be to fading. The degree with which materials resist color fading is rated on a colorfastness scale.
Synthetic Chemical Color Dyes vs. Natural Colors
Most antique carpets are dyed using natural dyes. Certain things can be done to improve the bond between the color molecules and the fiber. Most natural dyes are water-soluble. Natural dyes come from plants, wood, fungi, lichens, minerals, and mollusks. These materials are heated in water to extract the dye. Some dyes adhere to fibers more readily than others. The colorfastness and the intensity of the color can be increased by using sufficient material to increase the number of color molecules available to the fiber, or by soaking the fiber for longer in the bath. Heat can also help to strengthen the bond.
The use of a mordant can improve the colorfastness of natural dyes. The mordant breaks the bonds of the fiber itself and allows more of the color molecules to form a tight bond with it. The difference is between the color molecule sitting on top of the fiber and it being attached to the fiber as a part of it. There are several different mordants used with natural dyes, including alum and metallic salts. The mordant causes a permanent change in the fiber.
The goal of color dyers has been to increase the colorfastness of the materials so that they will remain bright for many years to come. Synthetic dyes are those which are not obtained from things in the natural world. The first man-made dye was produced in the mid 1800’s. Their advantage over natural color dyes was to create an even, consistent color. The process is more easily controlled, but they are often more reactive and likely to fade or run than natural dyes. However, this depends on the dyeing process, mordants used, and the skill of the dyer when using natural dyes.
Differences in Color Dye Quality
A carpet dyed with natural dyes can be quite vibrant and remain so for many years. Some antique rugs are in existence that date back several centuries, and you would be hard-pressed to tell the difference between these antiques and carpets dyed today. This means that the dye materials used were high-quality, and it speaks to the skill of the dyer and the techniques used.
When talking about historical rugs, in general, the carpets woven in the cities and weaving centers were more consistent in terms of colorfastness and the ability to resist color run. Man has been using plants to dye fibers in different colors since the Neolithic era.
Running Bleeding Rug Colors
By the Middle Ages, the processes for imparting dyes on fiber where highly developed and standardized. The dyeing of cloth and textiles was a specialized field in itself and separated from the spinning and rug weaving processes. Those in commercial centers and along trade routes had access to plentiful high-quality dyestuffs and mordants. This may or may not be the case in the tribal cultures and remote areas. In these areas, the colorfastness of the carpet or rug is highly dependent on the knowledge of the weaver and the materials available.

Yes we can, our pet urine odour removal process is unrivalled and we are proud to offer our extremely thorough urine smell removal service. We don’t mask the smell with perfumes and fragrances we actually remove the odour.
Stains from urine, particularly in wool we can not guarantee as most urine stains are actually not stains but a colour change as the fibre has experienced a chemical burn, it can also strip the colour from the fibres leaving a yellowish coloured area.

Over our many years in business, we have earned a reputation as professionals in our area of expertise. We are specialists in all aspects of oriental and specialty rug care. The cleaning technicians are thoroughly trained to identify rug specificities and custom clean your rug according to our standards of excellence. Our skilled rug repair specialists are attentive to the detailed mending needs of your rug. We are committed to providing excellent care and service in every step of your rug’s cleaning and repair process.

The easiest way to judge the quality of your hand-knotted rug is to turn the corner of the rug over and inspect the back. Count how many knots are in 1 square inch. A fine rug will have close to 400 knots per square inch, where most rugs have between 50-100 knots per square inch. If you’re interested in finding the value, age and origin of your rug, please ask us about our formal appraisal service.

Yes we do! We have a team of 3 highly trained experts skilled in the fine art of rug restoration and repair. Our master craftspeople can do almost any type of repair on both antique and contemporary handmade rugs, custom made rugs, and machine made rugs. We can expertly reweave holes, re-nap worn areas, restore moth damage, repair seams, reduce a rug’s size, rewrap the binding on the side, reweave worn or missing fringes, sew on artificial fringes, unravel, and overcast worn fringes and patch holes.