Kairos Upholstery

Professional CARPET Cleaning

Professional CARPET Cleaning

Kairos Upholstery offers the best and affordable carpet steam cleaning throughout Gauteng. We ensure your home or office space looks its finest with our carpet cleaning services. Though regular spot cleaning and vacuuming are effectual methods of maintaining your carpet on a daily basis. Professional carpet cleaning plays a vital part in the overall appearance and health of your carpet. Hence, we come up with our dedicated carpet steam cleaning service that would help you to get the desired results.

Affordable Carpet Cleaning

At Kairos Upholstery, it’s our mission to exceed your expectations with carpet cleaning services that will leave you feeling happ. This aim and dedication is the driving force behind our deep shampoo carpet cleaning treatment, which is designed to deep clean the carpet fibers for removal of dirt, allergens, and contaminants that even your expensive vacuum or store-bought carpet cleaner can not remove.

We also sanitize your carpets when the cleaning task is done, and we can clean your other upholstered furniture as well. In the end, your carpets upholstery and area rugs will never look cleaner or look better than they do after our services.

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We have high rating on Facebook and Google. You can check our ratings on

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Benefits of Commercial Carpet Cleaning

First impressions always matter in business
From increasing customers to your store to employees working in the office, everyone wants to walk into clean floors and carpets. We can help provide sparkling shine from the ground up with a freshly cleaned rug or carpet.

Extend the life of your carpet floors
Commercial spaces are the one who gets a massive amount of visitors every day. Sand, dirt, spills, and debris can stain and degrade the fibers in your floor coverings. Regular, professional carpet cleaning will help maintain your carpets for years to come.

Keep employees and customers healthy
Our carpet and rug cleaning helps remove unhealthy contaminants and allergens from your business. We operate with hygiene and minimal personal contact in this Coronavirus outbreak.

Benefits Of Residential Carpet Cleaning

Remove unwanted pet and food odors
Don’t cry over wine or ketchup spilled on the carpet. With our motivated team of professional residential carpet cleaners, we will remove stubborn odors. If you have pets, let them play on your couch or carpets; we shall remove their urine odors and stains easily.

Remove indoor allergens
Dust, dander, and mites can contribute to the development of indoor allergies and even asthma. Our professional carpet cleaning reduces the prevalence of these allergens.

Improve the overall look of your home
When you look good, you feel good; the same applies to your home! Make your house a relaxing place and rejuvenate yourself, be proud of by scheduling our professional carpet and rug cleaning services.

Allergens in Carpets

Sick of playing the guessing game? Let our professional carpet cleaning team blast away stubborn stains and the other allergens hiding inside the carpets. Our local carpet cleaners and professional processes will help remove stains from your carpets on the same day.

From dander to mold and mildew – there are many dangerous substances hidden on your carpets. At Kairos Upholstery, our carpet cleaning services are designed to clean and remove what you can and can’t see with our human eyes.

Need more information on our carpet cleaning service? Ketchup, lipstick, rust or mud giving you a headache? Call us today.

Our Unique Carpet Cleaning Technique

Our unique carpet cleaning and care process, which applies to commercial and residential properties, consists of 3 steps. When you hire us to clean your home’s carpets, you can expect this process:

  • A deep vacuuming using advanced filters removes a substantial percentage of particulates.
  • The application of our eco-friendly chemicals separates and suspends the soil from the carpet fibers.

Our in-depth cleaning process is used to remove the suspended soils. Grooming and sanitization help restore the carpet pile, improving the overall appearance of your carpeting.

Commercial Cleaning By Industry

We provide professional cleaning services to all kinds of companies in throughout Gauteng. No matter what type of business you have, the professionals at Kairos Upholstery have the skills and expertise to deliver a pristine and healthy clean. We understand that each client has a unique cleaning requirement. That’s why we take the time to understand your business-specific needs. Whether you have a small law office or a large manufacturing facility—or anything in between—we can customize cleaning services that promote a healthy work environment and make your facility look its best. Choose a schedule that’s right for you. We offer daily, weekly, monthly, and even project-based one-time cleanings.

8 Tips To Keep Your Carpet Looking New

Whether you have just installed a new carpet or you have one that’s a few years old, it’s important to take good care of it. The better care you take of your carpet, the longer it will last.

Have A No Shoe Policy
Dirt from shoes is one of the biggest enemies of a clean carpet. It doesn’t matter if you have a doormat for guests to wipe their shoes on, they will still trail in dirt and debris from outside. The safest policy when it comes to protecting your carpet is to insist that everyone takes their shoes off when they enter.

It’s not only the dirt that can damage your carpet, but the hard surfaces of shoes will also wear down carpet faster. Wearing slippers in the house, or perhaps just socks or bare feet will vastly reduce the damage done to your carpet.

Protect Your Carpet
Rugs can provide great protection to carpets. Use rugs on the highest traffic areas of your home, such as hallways and the living room. The rugs will also need to be maintained, but it is much easier to clean and care for a rug than it is for a full sized carpet.

Protective mats can be used under heavy furniture to protect the carpet from dents. Chair mats are also a good idea to protect the carpet from leg marks.

Vacuum Regularly
Regular vacuuming is one of the most important things you can do to prolong the life of your carpet. Dirt and debris that is not cleaned up will get ground into the carpet and could cause lasting damage.

Depending on the traffic in your house, you should aim to vacuum daily. If this is not possible or not needed due to low traffic, then 2-3 times per week should be sufficient.

It is important to use a vacuum cleaner that is designed for cleaning carpets specifically. Some vacuums are designed for hard floors, such as wood and tile, and these models will not get deep into the carpet fibers. A vacuum cleaner with a motorized beater bar is ideal for cleaning carpets.

Replace Filters And Bags Regularly
It is important that you maintain your vacuum cleaner to keep it working at its best. This means regularly emptying and cleaning, and replacing the bags and filters when needed. If your vacuum is clogged in any way, the suction will suffer and it will not be able to clean your carpet efficiently.

Another issue that comes from not maintaining your vacuum is the smell. If your filter is blocked and needs to be changed or cleaned, it will not be able to absorb any smells that are on the carpet. This is especially important if you have pets in the house.

If your vacuum has changeable bags and it is full, there will be nowhere for the dirt to go and it will just get blown back out onto the carpet, making it worse than it was before.

Use Baking Soda Before You Vacuum
Sprinkling baking soda on the carpet before vacuuming will make your carpets smell fresh and clean. You can buy carpet freshener from the store and use that, but in my experience baking soda works just as well and is a lot cheaper.

Simply sprinkle a layer of baking soda all over the carpet before you vacuum. Leave it for 5-10 minutes and then vacuum as normal. You will notice your carpet now smells a lot fresher.

Deep Clean Several Times A Year
No matter how much you take care of and clean your carpet regularly, it will get to the stage where it needs a deep clean to restore it to its former glory.

You can buy or rent a carpet cleaner to do the job for you. Carpet cleaners work with special carpet shampoo that you mix with water. Go over the whole carpet several times until it is clean, and then use the vacuum setting to suck all the water up.

If the carpet is still damp after using the carpet cleaner it is recommended that you remove the water using paper towels or white cloths. A damp carpet can encourage mold to grow, and that is definitely something that you don’t want on your carpet. If possible, leave the window open overnight to air the carpet and ensure it is completely dry.

If you are unable to deep clean your carpet or are not sure how to go about it, there are carpet cleaning companies that will come in and do it for you.

Deal With Stains Right Away
If anything falls on your carpets, such as food, drink, or animal urine, you need to clean it up immediately. The longer the stain is on your carpet, the harder it will be to remove.

The first thing to do is to remove anything solid on the carpet. Then you should use paper towels or white cloth to blot up the stain. It is important to blot and not rub to avoid spreading the stain.

If the stain is still visible, sprinkle some baking soda on it, place a book or something similar over it, and leave overnight. The baking soda will absorb the stain and then you can vacuum it up the next day.

Get The Professionals Involved
Of course, the easiest way to maintain your carpets is to employ a maid service. These are trained professionals who will regularly clean all areas of your home, without you lifting a finger. Maid service can do regular cleaning, deep cleaning, and they can even help you organize your home and do your laundry.

Get it professionally cleaned annually
This is a big one, to keep your carpet clean and damage free for as long as possible, you should make sure it gets a deep professional clean at least once a year. You can do this by calling Kairos Upholstery team to come and do the cleaning for you.

Benefits of Commercial Carpet Cleaning

First impressions always matter in business
From increasing customers to your store to employees working in the office, everyone wants to walk into clean floors and carpets. We can help provide sparkling shine from the ground up with a freshly cleaned rug or carpet.

Extend the life of your carpet floors
Commercial spaces are the one who gets a massive amount of visitors every day. Sand, dirt, spills, and debris can stain and degrade the fibers in your floor coverings. Regular, professional carpet cleaning will help maintain your carpets for years to come.

Keep employees and customers healthy
Our carpet and rug cleaning helps remove unhealthy contaminants and allergens from your business. We operate with hygiene and minimal personal contact in this Coronavirus outbreak.

Benefits Of Residential Carpet Cleaning

Remove unwanted pet and food odors
Don’t cry over wine or ketchup spilled on the carpet. With our motivated team of professional residential carpet cleaners, we will remove stubborn odors. If you have pets, let them play on your couch or carpets; we shall remove their urine odors and stains easily.

Remove indoor allergens
Dust, dander, and mites can contribute to the development of indoor allergies and even asthma. Our professional carpet cleaning reduces the prevalence of these allergens.

Improve the overall look of your home
When you look good, you feel good; the same applies to your home! Make your house a relaxing place and rejuvenate yourself, be proud of by scheduling our professional carpet and rug cleaning services.

Allergens in Carpets

Sick of playing the guessing game? Let our professional carpet cleaning team blast away stubborn stains and the other allergens hiding inside the carpets. Our local carpet cleaners and professional processes will help remove stains from your carpets on the same day.

From dander to mold and mildew – there are many dangerous substances hidden on your carpets. At Kairos Upholstery, our carpet cleaning services are designed to clean and remove what you can and can’t see with our human eyes.

Need more information on our carpet cleaning service? Ketchup, lipstick, rust or mud giving you a headache? Call us today.

Our Unique Carpet Cleaning Technique

Our unique carpet cleaning and care process, which applies to commercial and residential properties, consists of 3 steps. When you hire us to clean your home’s carpets, you can expect this process:

  • A deep vacuuming using advanced filters removes a substantial percentage of particulates.
  • The application of our eco-friendly chemicals separates and suspends the soil from the carpet fibers.

Our in-depth cleaning process is used to remove the suspended soils. Grooming and sanitization help restore the carpet pile, improving the overall appearance of your carpeting.

Commercial Cleaning By Industry

We provide professional cleaning services to all kinds of companies in throughout Gauteng. No matter what type of business you have, the professionals at Kairos Upholstery have the skills and expertise to deliver a pristine and healthy clean. We understand that each client has a unique cleaning requirement. That’s why we take the time to understand your business-specific needs. Whether you have a small law office or a large manufacturing facility—or anything in between—we can customize cleaning services that promote a healthy work environment and make your facility look its best. Choose a schedule that’s right for you. We offer daily, weekly, monthly, and even project-based one-time cleanings.

8 Tips To Keep Your Carpet Looking New

Whether you have just installed a new carpet or you have one that’s a few years old, it’s important to take good care of it. The better care you take of your carpet, the longer it will last.

Have A No Shoe Policy
Dirt from shoes is one of the biggest enemies of a clean carpet. It doesn’t matter if you have a doormat for guests to wipe their shoes on, they will still trail in dirt and debris from outside. The safest policy when it comes to protecting your carpet is to insist that everyone takes their shoes off when they enter.

It’s not only the dirt that can damage your carpet, but the hard surfaces of shoes will also wear down carpet faster. Wearing slippers in the house, or perhaps just socks or bare feet will vastly reduce the damage done to your carpet.

Protect Your Carpet
Rugs can provide great protection to carpets. Use rugs on the highest traffic areas of your home, such as hallways and the living room. The rugs will also need to be maintained, but it is much easier to clean and care for a rug than it is for a full sized carpet.

Protective mats can be used under heavy furniture to protect the carpet from dents. Chair mats are also a good idea to protect the carpet from leg marks.

Vacuum Regularly
Regular vacuuming is one of the most important things you can do to prolong the life of your carpet. Dirt and debris that is not cleaned up will get ground into the carpet and could cause lasting damage.

Depending on the traffic in your house, you should aim to vacuum daily. If this is not possible or not needed due to low traffic, then 2-3 times per week should be sufficient.

It is important to use a vacuum cleaner that is designed for cleaning carpets specifically. Some vacuums are designed for hard floors, such as wood and tile, and these models will not get deep into the carpet fibers. A vacuum cleaner with a motorized beater bar is ideal for cleaning carpets.

Replace Filters And Bags Regularly
It is important that you maintain your vacuum cleaner to keep it working at its best. This means regularly emptying and cleaning, and replacing the bags and filters when needed. If your vacuum is clogged in any way, the suction will suffer and it will not be able to clean your carpet efficiently.

Another issue that comes from not maintaining your vacuum is the smell. If your filter is blocked and needs to be changed or cleaned, it will not be able to absorb any smells that are on the carpet. This is especially important if you have pets in the house.

If your vacuum has changeable bags and it is full, there will be nowhere for the dirt to go and it will just get blown back out onto the carpet, making it worse than it was before.

Use Baking Soda Before You Vacuum
Sprinkling baking soda on the carpet before vacuuming will make your carpets smell fresh and clean. You can buy carpet freshener from the store and use that, but in my experience baking soda works just as well and is a lot cheaper.

Simply sprinkle a layer of baking soda all over the carpet before you vacuum. Leave it for 5-10 minutes and then vacuum as normal. You will notice your carpet now smells a lot fresher.

Deep Clean Several Times A Year
No matter how much you take care of and clean your carpet regularly, it will get to the stage where it needs a deep clean to restore it to its former glory.

You can buy or rent a carpet cleaner to do the job for you. Carpet cleaners work with special carpet shampoo that you mix with water. Go over the whole carpet several times until it is clean, and then use the vacuum setting to suck all the water up.

If the carpet is still damp after using the carpet cleaner it is recommended that you remove the water using paper towels or white cloths. A damp carpet can encourage mold to grow, and that is definitely something that you don’t want on your carpet. If possible, leave the window open overnight to air the carpet and ensure it is completely dry.

If you are unable to deep clean your carpet or are not sure how to go about it, there are carpet cleaning companies that will come in and do it for you.

Deal With Stains Right Away
If anything falls on your carpets, such as food, drink, or animal urine, you need to clean it up immediately. The longer the stain is on your carpet, the harder it will be to remove.

The first thing to do is to remove anything solid on the carpet. Then you should use paper towels or white cloth to blot up the stain. It is important to blot and not rub to avoid spreading the stain.

If the stain is still visible, sprinkle some baking soda on it, place a book or something similar over it, and leave overnight. The baking soda will absorb the stain and then you can vacuum it up the next day.

Get The Professionals Involved
Of course, the easiest way to maintain your carpets is to employ a maid service. These are trained professionals who will regularly clean all areas of your home, without you lifting a finger. Maid service can do regular cleaning, deep cleaning, and they can even help you organize your home and do your laundry.

Get it professionally cleaned annually
This is a big one, to keep your carpet clean and damage free for as long as possible, you should make sure it gets a deep professional clean at least once a year. You can do this by calling Kairos Upholstery team to come and do the cleaning for you.

Frequently Asked Questions

What Services Do You Guys Offer?
Kairos Upholstery have been professionally cleaning carpets for more than 10 years. We also offer upholstery cleaningmattress cleaning,  rugs cleaningrugs repairingfurniture re-pholstery and carpet repairing.

How Long Will It Take To Clean My Carpets?
On average, it will take approximately 25 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.

What Makes You Different From Other Carpet Cleaners?
In contrast to the “fly-by-night” or “bait-and-switch” companies, our quality and integrity sets us apart. We have been in business for over 10 years and built a reputation based on fair prices and outstanding workmanship. We are family owned and operated, so we are personally invested in our company that serves the Johannesburg and Pretoria residential and commercial properties. We value the relationships we’ve built with our customers and look forward to serving our new customers, as well. We will be there when you call us, and we stand behind our work.

Can You Treat Pet Stains And Odor?
Yes. Accidents from pets, especially pet urine, can wreak havoc on carpet. The alkaline salts in pet urine absorb moisture out of the air and the pet urine never completely dries. It becomes a feeding ground for bacteria, which causes odor, staining and discoloration. Minor conditions can be handled with a combination of germicidal and enzyme surface treatments. Major conditions require pad replacement and floor treatment in addition to treating and cleaning the carpet.

Can You Guarantee You Will Get All The Stains Out Of My Carpet?
Although we’d like to say yes, the answer is no. Many factors are involved in whether a particular stain can be removed. A few of these factors are the nature of the stain, the type of carpet fiber, how long the stain has been there and what, if anything, was used previously to get the stain out. Our knowledgeable technicians are trained and certified, and will take great care to provide the best results possible in removing spots and stains. Check out our tips for carpet spills.

Do I Need To Vacuum Before The Team Arrives?
A light vacuuming in the traffic areas is recommended but not required.  If needed, the crew can pre-vacuum the area to be cleaned.  Also, the equipment is vacuuming the entire time we are cleaning.

What Do I Need To Do To Get Ready To Have My Carpets Cleaned?
Our technicians are trained to move your furniture and return it to its rightful place. We do ask that you remove items from your furniture like electronics, plants, lamps and knickknacks. We will move most furniture that you request at no additional cost. The exceptions are large items, including pianos, china cabinets, waterbeds, pool tables and dressers with mirrors.

Does My Carpet Get Dirtier, Quicker After I Clean It?
No. If your professional carpet cleaner does their job correctly, this is not true. You cannot clean a carpet too often; in fact not getting your carpet cleaned is much worse. Periodic cleaning will extend the life of your carpet, while helping to keep your home healthier.

How Often Should I Have My Carpets Cleaned?
This answer varies depending on many factors such as allergies, children, pets and whether the carpet gets heavy use or light use. Dirt is like sandpaper. It damages your carpet. The more often you have your carpets cleaned, the longer they will last. The experts and most carpet manufacturers recommend that you have your carpet professionally cleaned every 6 to 12 months, depending on your lifestyle.

What Method Of Cleaning Do You Use?
Kairos Upholstery uses the “professional water extraction” method of cleaning. This is a washing and rinsing of the carpet. We use only non-toxic cleaning agents that are safe for your home. Our carpet cleaning machines have powerful motors for deeper cleaning.

What Can I Expect When The Cleaners Come?

  • Conduct a pre-inspection of the rooms and/or items to be cleaned noting any heavily soiled areas.
  • Discuss the process with you and answer any questions you may have.
  • Move furniture in the rooms (except very large items)
  • Pre-treat any areas of concern to ensure the most thorough cleaning.
  • Clean using our hot water extraction method or the method deemed most appropriate.
  • Apply deodorizer or protector, and groom the carpet.
  • Return your furniture to its original location, placing protective pads underneath.

What Furniture Would Be Expected To Be Moved When I Have My Carpets Cleaned?
Kairos Upholstery will include furniture moving for the following items: sofas and lounge suites, tables and chairs, beds on wheels and light furniture. We don’t move heavy furniture that can easily break. It is always best to remove items to an area that is not being cleaned before we arrive.

What is Kairos Upholstery’s service area?
We provide our services throughout Gauteng. If you are more than 30 kilometres from Randburg, we may add a travelling fee to your quote.

What cleaning method do you use?
Kairos Upholstery uses hot water extraction also known as steam cleaning. We use industrial carpet cleaning machines. These machines use a combination of hot water, high pressure, and a powerful vacuum to remove dirt & harmful pollutants from your carpet. Then we deodorize to make your carpet fresh and clean. Cleaning is done by fully trained professionals. Most manufacturer’s warranties required this method of cleaning to keep in good standing.

How long will it take my carpet to dry?
Carpet usually takes between 4–12 hours to dry. When we leave, your carpets will be slightly damp to the touch. Effects on drying time include: weather, relative humidity levels and type and condition of carpet. On a wet or cold day, it will take longer to dry.

To decrease drying time, keep the temperature at a comfortable level, use a fan and on a nice day opening up the house; leaving your house closed up will extend drying time.

Will carpet cleaning remove fleas from my carpet?
No, carpet cleaning is a good secondary measure after professional extermination of pest (i.e. fleas, bed bugs, roaches, etc.). We suggest having your home bombed and treated both before having your carpets steam cleaned.  The steam from the hot water extraction will kill the eggs, but the living fleas will get away, and then return if you do not have pest control professionals treat the house.

How soon can I walk on the carpeted floors after they have been cleaned?
You can walk on your carpet almost immediately after we leave as long as you are wearing some sort of clean house shoes. Heavy foot traffic is suggested to be avoided until your carpets are dry. The bottom of your feet could be clean, so caution is needed when transitioning from damp carpet areas to any other surface.

What do I need to do before getting them cleaned?
Generally, you should pick up loose items off the floor.  Toys, books and breakables should be put away. Relocate any small pieces of furniture such as dining room chairs, magazine racks, etc from the areas to be cleaned before we arrive.

Why is professional cleaning important?
When vacuuming no longer removes all of the soil, or you have not been able to remove spots following the recommended carpet care and cleaning procedures, it’s time to have your carpet cleaned by a trained and qualified professional cleaner. We know the latest information on carpet construction, carpet care products, and safe, effective cleaning methods to help maintain carpet beauty. For this reason, we recommend, and most carpet manufacturers’ warranties require, periodic professional cleaning.

How often should I have my carpet professionally cleaned?
Get your carpet cleaned every 3 to 12 months on average. This can vary depending on how many adults, children and pets live in your home. We recommend you have your high traffic areas cleaned every 6 months.

Why is the agitation with hot water extraction the method most carpet makers recommend?
In order to get anything truly clean, you need to use water to flush out the cleaning agents and dirt. Hot water extraction is the method that uses a flushing process to remove dirt. (Imagine washing your clothes and not rinsing them. That’s what happens to carpet cleaned without the hot water extraction method.)

I’ve heard water can ruin carpets. Is that true?
No. What harms carpet is poor quality machinery that doesn’t remove enough of the water to allow the carpet to go through the drying process properly.

Why Choose Professional Carpet Cleaning?
Whether you’re looking to clean carpet or tiles, you might be wondering why you need to contact a professional carpet cleaning company to clean your floors. It can’t be that hard, right? Actually, it can. Kairos Upholstery can explain how.

Professional carpet cleaning comes with a long list of skills and expertise that you need in order to do it right. Deep cleaning a carpet is more than just using a vacuum cleaner, just like properly cleaning a tiled floor takes more than a mop.

What Guarantee Does Kairos Upholstery Provide?
We do not guarantee to remove permanent stains in the cleaning process but can offer additional service for permanent stains such as carpet patch repair.

If you are not happy with our service we will always return to your premises and re clean any areas of concern provided these areas are not affected by fair wear and tear, traffic lane discolouration, fading, permanent stains etc..

Any claims or re-cleans will only be accepted up to 7 days from initial clean.

Why Choose Our Carpet Cleaning Service

Our service professionals are fully trained and take the precautions of any medical emergencies by wearing masks and gloves. Our full range of carpet cleaning services means we can tackle many complicated cleaning with a one-stop solution. If your carpets, rugs, upholstered furniture, or other surfaces have stubborn stains or are emanating odors, we can provide the same day-visit solutions.

Schedule Your Next Carpet Cleaning with Kairos Upholstery

Call 079 0811 495 today to learn more about our professional carpet cleaning services we offer. Click here to visit our contact us page. For your convenience, we can typically accommodate same or next-day appointment requests and we are also available on weekends and after hours.

Frequently Asked Questions

What Services Do You Guys Offer?
Kairos Upholstery have been professionally cleaning carpets for more than 10 years. We also offer upholstery cleaningmattress cleaning,  rugs cleaningrugs repairingfurniture re-pholstery and carpet repairing.

How Long Will It Take To Clean My Carpets?
On average, it will take approximately 25 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.

What Makes You Different From Other Carpet Cleaners?
In contrast to the “fly-by-night” or “bait-and-switch” companies, our quality and integrity sets us apart. We have been in business for over 10 years and built a reputation based on fair prices and outstanding workmanship. We are family owned and operated, so we are personally invested in our company that serves the Johannesburg and Pretoria residential and commercial properties. We value the relationships we’ve built with our customers and look forward to serving our new customers, as well. We will be there when you call us, and we stand behind our work.

Can You Treat Pet Stains And Odor?
Yes. Accidents from pets, especially pet urine, can wreak havoc on carpet. The alkaline salts in pet urine absorb moisture out of the air and the pet urine never completely dries. It becomes a feeding ground for bacteria, which causes odor, staining and discoloration. Minor conditions can be handled with a combination of germicidal and enzyme surface treatments. Major conditions require pad replacement and floor treatment in addition to treating and cleaning the carpet.

Can You Guarantee You Will Get All The Stains Out Of My Carpet?
Although we’d like to say yes, the answer is no. Many factors are involved in whether a particular stain can be removed. A few of these factors are the nature of the stain, the type of carpet fiber, how long the stain has been there and what, if anything, was used previously to get the stain out. Our knowledgeable technicians are trained and certified, and will take great care to provide the best results possible in removing spots and stains. Check out our tips for carpet spills.

Do I Need To Vacuum Before The Team Arrives?
A light vacuuming in the traffic areas is recommended but not required.  If needed, the crew can pre-vacuum the area to be cleaned.  Also, the equipment is vacuuming the entire time we are cleaning.

What Do I Need To Do To Get Ready To Have My Carpets Cleaned?
Our technicians are trained to move your furniture and return it to its rightful place. We do ask that you remove items from your furniture like electronics, plants, lamps and knickknacks. We will move most furniture that you request at no additional cost. The exceptions are large items, including pianos, china cabinets, waterbeds, pool tables and dressers with mirrors.

Does My Carpet Get Dirtier, Quicker After I Clean It?
No. If your professional carpet cleaner does their job correctly, this is not true. You cannot clean a carpet too often; in fact not getting your carpet cleaned is much worse. Periodic cleaning will extend the life of your carpet, while helping to keep your home healthier.

How Often Should I Have My Carpets Cleaned?
This answer varies depending on many factors such as allergies, children, pets and whether the carpet gets heavy use or light use. Dirt is like sandpaper. It damages your carpet. The more often you have your carpets cleaned, the longer they will last. The experts and most carpet manufacturers recommend that you have your carpet professionally cleaned every 6 to 12 months, depending on your lifestyle.

What Method Of Cleaning Do You Use?
Kairos Upholstery uses the “professional water extraction” method of cleaning. This is a washing and rinsing of the carpet. We use only non-toxic cleaning agents that are safe for your home. Our carpet cleaning machines have powerful motors for deeper cleaning.

What Can I Expect When The Cleaners Come?

  • Conduct a pre-inspection of the rooms and/or items to be cleaned noting any heavily soiled areas.
  • Discuss the process with you and answer any questions you may have.
  • Move furniture in the rooms (except very large items)
  • Pre-treat any areas of concern to ensure the most thorough cleaning.
  • Clean using our hot water extraction method or the method deemed most appropriate.
  • Apply deodorizer or protector, and groom the carpet.
  • Return your furniture to its original location, placing protective pads underneath.

What Furniture Would Be Expected To Be Moved When I Have My Carpets Cleaned?
Kairos Upholstery will include furniture moving for the following items: sofas and lounge suites, tables and chairs, beds on wheels and light furniture. We don’t move heavy furniture that can easily break. It is always best to remove items to an area that is not being cleaned before we arrive.

What is Kairos Upholstery’s service area?
We provide our services throughout Gauteng. If you are more than 30 kilometres from Randburg, we may add a travelling fee to your quote.

What cleaning method do you use?
Kairos Upholstery uses hot water extraction also known as steam cleaning. We use industrial carpet cleaning machines. These machines use a combination of hot water, high pressure, and a powerful vacuum to remove dirt & harmful pollutants from your carpet. Then we deodorize to make your carpet fresh and clean. Cleaning is done by fully trained professionals. Most manufacturer’s warranties required this method of cleaning to keep in good standing.

How long will it take my carpet to dry?
Carpet usually takes between 4–12 hours to dry. When we leave, your carpets will be slightly damp to the touch. Effects on drying time include: weather, relative humidity levels and type and condition of carpet. On a wet or cold day, it will take longer to dry.

To decrease drying time, keep the temperature at a comfortable level, use a fan and on a nice day opening up the house; leaving your house closed up will extend drying time.

Will carpet cleaning remove fleas from my carpet?
No, carpet cleaning is a good secondary measure after professional extermination of pest (i.e. fleas, bed bugs, roaches, etc.). We suggest having your home bombed and treated both before having your carpets steam cleaned.  The steam from the hot water extraction will kill the eggs, but the living fleas will get away, and then return if you do not have pest control professionals treat the house.

How soon can I walk on the carpeted floors after they have been cleaned?
You can walk on your carpet almost immediately after we leave as long as you are wearing some sort of clean house shoes. Heavy foot traffic is suggested to be avoided until your carpets are dry. The bottom of your feet could be clean, so caution is needed when transitioning from damp carpet areas to any other surface.

What do I need to do before getting them cleaned?
Generally, you should pick up loose items off the floor.  Toys, books and breakables should be put away. Relocate any small pieces of furniture such as dining room chairs, magazine racks, etc from the areas to be cleaned before we arrive.

Why is professional cleaning important?
When vacuuming no longer removes all of the soil, or you have not been able to remove spots following the recommended carpet care and cleaning procedures, it’s time to have your carpet cleaned by a trained and qualified professional cleaner. We know the latest information on carpet construction, carpet care products, and safe, effective cleaning methods to help maintain carpet beauty. For this reason, we recommend, and most carpet manufacturers’ warranties require, periodic professional cleaning.

How often should I have my carpet professionally cleaned?
Get your carpet cleaned every 3 to 12 months on average. This can vary depending on how many adults, children and pets live in your home. We recommend you have your high traffic areas cleaned every 6 months.

Why is the agitation with hot water extraction the method most carpet makers recommend?
In order to get anything truly clean, you need to use water to flush out the cleaning agents and dirt. Hot water extraction is the method that uses a flushing process to remove dirt. (Imagine washing your clothes and not rinsing them. That’s what happens to carpet cleaned without the hot water extraction method.)

I’ve heard water can ruin carpets. Is that true?
No. What harms carpet is poor quality machinery that doesn’t remove enough of the water to allow the carpet to go through the drying process properly.

Why Choose Professional Carpet Cleaning?
Whether you’re looking to clean carpet or tiles, you might be wondering why you need to contact a professional carpet cleaning company to clean your floors. It can’t be that hard, right? Actually, it can. Kairos Upholstery can explain how.

Professional carpet cleaning comes with a long list of skills and expertise that you need in order to do it right. Deep cleaning a carpet is more than just using a vacuum cleaner, just like properly cleaning a tiled floor takes more than a mop.

What Guarantee Does Kairos Upholstery Provide?
We do not guarantee to remove permanent stains in the cleaning process but can offer additional service for permanent stains such as carpet patch repair.

If you are not happy with our service we will always return to your premises and re clean any areas of concern provided these areas are not affected by fair wear and tear, traffic lane discolouration, fading, permanent stains etc..

Any claims or re-cleans will only be accepted up to 7 days from initial clean.

Why Choose Our Carpet Cleaning Service

Our service professionals are fully trained and take the precautions of any medical emergencies by wearing masks and gloves. Our full range of carpet cleaning services means we can tackle many complicated cleaning with a one-stop solution. If your carpets, rugs, upholstered furniture, or other surfaces have stubborn stains or are emanating odors, we can provide the same day-visit solutions.

Schedule Your Next Carpet Cleaning with Kairos Upholstery

Call 079 0811 495 today to learn more about our professional carpet cleaning services we offer. Click here to visit our contact us page. For your convenience, we can typically accommodate same or next-day appointment requests and we are also available on weekends and after hours.

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